SHIPPING INFORMATION

Shipping and Delivery times (Domestic and International)
All orders placed Monday-Friday ship within 48 hrs, many times the same day (excluding holidays). If you need to be sure it is mailed the same day please be sure to TEXT us with that request. 713 213 8093

On domestic orders USPS 1st class mail can take any where from 2-7 days. USPS Priority is 2-3 days however please note that the post office does NOT guarantee the delivery times. Domestic Priority Mail is available at a flat rate, however guaranteed services (Express) by USPS are calculated by weight.

For international orders shipped USPS 1st class, delivery time is approximately 2 weeks. Expedited shipping is available for an added cost and is calculated by weight.

Rates

FREE SHIPPING on orders $50 and over via USPS (Excludes orders with promo codes of 20% or more)
$3.99 FLAT RATE SHIPPING WITHIN USA via USPS 1st class.
$7.99 FLAT RATE Priority Mail (2-3 days- FYI it's not guaranteed by the post office)

Expedited shipping is available for an added cost & calculated by the weight.


***DURING SALES/PROMOS OF MORE THAN 20% OFF WE DO CHARGE DOMESTIC SHIPPING OF $3.99 & FOR PROMOS OF MORE THAN 40% OFF WE ONLY SHIP PRIORITY MAIL & INCREASE DOMESTIC SHIPPING RATE TO $5.99-6.99*** This is due to the spike in the volume of orders and heavier packages than normal- thereby increasing the cost of shipping. This enables us to expedite the orders and benefits the customer as well to receive their order quicker.*** Thank you for understanding that as a small business we are not able to absorb the shipping cost during sales. =)

$12 FLAT RATE ON FIRST CLASS INTERNATIONAL ORDERS. (Unless you choose an expedited service- then it is calculated by weight)
WITH THESE COUNTRIES BEING EXCEPTIONS:
CANADA $8
ASIA $20


***During end of season sales periods we reserve the right to increase the shipping due to heavier packages*** Our clients order more items than normal- thereby increasing the weight (if we were to ship 1st class) and the cost of shipping. Please no exceptions due to the extra admin work and to keep it fair for all our clients. Thank you for understanding. =)

For international shipments all applicable duties, tariffs and customs fees are the responsible of the client. We do not declare values less than the amount you paid as this is fraud. Thank you for not asking this of us.

Lost packages & Returns

For domestic orders if your order is lost (tracking must show that is was never delivered) we will offer to replace the merchandise if possible with Priority Shipping at our expense (at Baby, Go Green discretion) and if replacements are not available or if customer does not want a replacement we will refund you for the items in the order including any shipping fee that you paid with the order. A package is not deemed lost until we can verify with the post office and usually takes around 2 weeks. However, if the tracking shows that is was delivered, we are not responsible for stolen packages or packages delivered to the wrong house by the postman. If you paid for Priority Mail there is a $50 insurance that can be claimed for items that are lost in the mail (tracking must show it was not delivered).

For international shipments we have seen transit times up to 2 months therefore we do not reimburse for lost packages until 60 days from order date. If the post office verifies it was delivered sorry but we are not responsible for stolen packages.

For returns or exchanges please email us first to verify the return policy and/or the return shipping address. We are not responsible for return shipping costs to us and/or exchange shipping cost back to the client. Please keep and return ALL tags on the item(s) and the ORIGINAL condition (not washed) packaging (ie: bag it came in) otherwise the item is not in sell-able condition and we cannot accept it and it will be shipped back to you.


All items purchased on sale or with promotion codes for 20% or more are FINAL SALE. For more information on returns please see our TERMS AND CONDITIONS.